What do most Waukesha orders involve?
A city of this size sees a steady mix of home projects, yard work, commercial jobs and construction. A standard unit covers most home and yard work, and a gate unit covers a crew.
Events in the city are planned from the crowd at the busiest hour and the length of stay, with the city's office asked for its rules.
How do the four ZIP codes affect a delivery?
Waukesha's ZIP codes cover different parts of the city, and the route can differ between them. The technician confirms the ZIP on the first call.
The ZIP does not decide the rule. The city's office decides, whichever ZIP the address carries.
How an order for Waukesha comes together
An order for Waukesha starts with the address and the reason for the unit. The first call confirms the owner of the spot in Waukesha County, whether the ground is public or private, and the delivery day. Nothing is booked for Waukesha until the spot is agreed.
The site check for Waukesha looks at the access from the road, the level and firmness of the ground and any obstacle that would stop the truck. Where a base or a board is needed in Waukesha, it is agreed and priced before the unit is ordered, and the spot is written on the order.
Once the spot is confirmed, the delivery day, the servicing days and the pickup for Waukesha go on the same order. A single sheet with those points is the document the crew and the customer both work from.
Servicing and the record in Waukesha
A unit in Waukesha is serviced on a schedule written for its use. A quiet yard is visited weekly, and a busy site or event unit is visited more often, with extra visits added when the crowd or the crew is larger than planned.
Heat speeds the fill and the smell, so a unit in Waukesha in a warm spell is checked sooner than the schedule says, and the customer can ask for a visit by calling the number on the order.
Every visit in Waukesha is written into the record: the unit, the time, the work done and any fault found. The record stays with the order and is given to the customer at the end of the rental.
Delivery and pickup in Waukesha
Waukesha is about 25.3 km west of the downtown base, which puts it in the commuter ring, 25 to 31 km out of the service area. The window for a Waukesha delivery is set from that distance and from the route on the day, not from a flat rate for the whole county.
A Waukesha delivery is planned with Pewaukee, New Berlin and Brookfield in mind, because a crew can often serve a neighboring stop on the same run. The truck's turn, the drive and the time of day are checked before the window is given.
Pickup in Waukesha is agreed at delivery. A home or a yard order is collected after the work finishes, and an event order is collected after the event and any condition its office sets, with the pickup day written on the order.
Checks before a unit goes down in Waukesha
Before a unit is set in Waukesha, the owner confirms the spot and the crew confirms the level. A spot that is soft, sloped or under a wire is not used until it is fixed or a different spot is agreed.
An accessible unit in Waukesha needs a level route from the drive, the parking or the gate, and the route is walked on the first call. A curb, a gravel patch or a step on that route is dealt with before the unit is placed.
A spot on public ground in Waukesha needs the agreement of the office that holds it. Without that agreement the unit stays on private ground, and the answer is written on the order so that nobody has to ask again on the day.
