Portable Restrooms in Sussex, Wisconsin

What does the commuter ring mean for a delivery?

A delivery in the commuter ring is a longer drive than one in the city, and the window is set to allow for the traffic at the time of day.

The crew confirms the window on the first call and keeps to it on the day, and a late change is called in.

What do Sussex orders look like?

Home projects, yard work and new builds are the usual orders. A standard unit covers a home project, and a gate unit covers a build crew.

A village event is planned from the crowd, and the village office is asked for its answer.

Checks before a unit goes down in Sussex

Before a unit is set in Sussex, the owner confirms the spot and the crew confirms the level. A spot that is soft, sloped or under a wire is not used until it is fixed or a different spot is agreed.

An accessible unit in Sussex needs a level route from the drive, the parking or the gate, and the route is walked on the first call. A curb, a gravel patch or a step on that route is dealt with before the unit is placed.

A spot on public ground in Sussex needs the agreement of the office that holds it. Without that agreement the unit stays on private ground, and the answer is written on the order so that nobody has to ask again on the day.

Delivery and pickup in Sussex

Sussex is about 24.8 km northwest of the downtown base, which puts it in the middle ring of the service area. The window for a Sussex delivery is set from that distance and from the route on the day, not from a flat rate for the whole county.

A Sussex delivery is planned with Lannon, Pewaukee and Menomonee Falls in mind, because a crew can often serve a neighboring stop on the same run. The truck's turn, the drive and the time of day are checked before the window is given.

Pickup in Sussex is agreed at delivery. A home or a yard order is collected after the work finishes, and an event order is collected after the event and any condition its office sets, with the pickup day written on the order.

How an order for Sussex comes together

An order for Sussex starts with the address and the reason for the unit. The first call confirms the owner of the spot in Waukesha County, whether the ground is public or private, and the delivery day. Nothing is booked for Sussex until the spot is agreed.

The site check for Sussex looks at the access from the road, the level and firmness of the ground and any obstacle that would stop the truck. Where a base or a board is needed in Sussex, it is agreed and priced before the unit is ordered, and the spot is written on the order.

Once the spot is confirmed, the delivery day, the servicing days and the pickup for Sussex go on the same order. A single sheet with those points is the document the crew and the customer both work from.

Servicing and the record in Sussex

A unit in Sussex is serviced on a schedule written for its use. A quiet yard is visited weekly, and a busy site or event unit is visited more often, with extra visits added when the crowd or the crew is larger than planned.

Heat speeds the fill and the smell, so a unit in Sussex in a warm spell is checked sooner than the schedule says, and the customer can ask for a visit by calling the number on the order.

Every visit in Sussex is written into the record: the unit, the time, the work done and any fault found. The record stays with the order and is given to the customer at the end of the rental.